100% customer retention rate it’s easy to see why people choose our services.
McCallum Place in Austin has worked with Contego IM for over a year for patient and billing record scanning. Contego IM helped McCallum Place reorganize their entire patient and billing records by electronically scanning, organizing them by discharge dates, and then alphabetizing all records by last name, first name. It was a difficult job that Contego IM completed flawlessly.
They do a superb job communicating the process and also sending updates when needed. I have worked directly with Hunter Buchmeyer as our coordinator and Darion Spence as our project manager. Together, they do a phenomenal job completing any project in a timely manner. From calling to get a quote to boxing up the records and hauling them, Contego IM goes above and beyond the task at hand. They are honest upfront and are very knowledgeable in their field of work and are kind and patient to their customers. I would definitely recommend using Contego IM for any record management task.
We have been very happy with the service and pricing offered by Contego. Boxes have been delivered on time and our firm has greatly valued the free standard deliveries as this was not offered by our previous storage provider. Also, I appreciate the ability to email or call the operations manager, Darion Spence, directly with any questions or concerns rather than speaking with an unfamiliar customer service representative.
Darion is knowledgeable of our account and always responds to my inquiries/requests in a timely manner. Contego has been a great fit for our firm and we highly recommend them.
I am writing to recommend the services of Contego Information Management. We have used Contego for over a year now for our law firm’s storage needs.
From Kevin Knebel, Account Manager, Darion Spence, Operations Manager, Malik, Darion’s helper and Hunter Buchmeyer, Business Development Manager have all been a pleasure to work with. Darion and Malik met our assistants at our office-site storage to log and transfer over 300 boxes to their facility. They both were very professional and time sensitive. We often call upon Darion and Malik to transfer boxes back to our office for review and to have boxes destroyed. All of this is done in a timely manner. Contego’s prices are very competitive as well.
You have no idea how excited I am about this process. When I first went over to our building that housed the archived files a year ago I literally had to turn around and go back to my campus. I could not even begin to start looking through one box for a folder. I was “very” overwhelmed with anxiety and frustration at what I was seeing.
Having to dig through those boxes not only frustrated me but took me away from my work and my campus for a long period of time. This began my journey to push for the documents to be scanned. In the process of waiting for this “defining moment” for our district I learned how to sort through the mess we had created. All that to say I am ecstatic with the job Contego has done to make my job more efficient and simple.
Thank you for the opportunity to share my thoughts about Contego and I very much appreciate your patience and willingness to help me continue providing documents to the former Bullard students while you were scanning our folders. You are the best.
I am writing this letter to thank your company, Contigo HIM, for the great job on finishing the document scanning project at our location from the end of September, 2010, to mid-January, 2011. Within the four months of our scanning project, your company showed diligence and dedication to finish the work on schedule, which greatly benefited other pending projects we are
Even though there were many challenges required for our project, including obtaining background checks for personnel, working on site around our normal business hours, and working with many different types of non-standard document formats, your company was able to maintain the efficiency required to stay on time and on budget. Your attention to the specifics of the handling and scanning our 1.5 million paper images in a secure manner as well as ensuring proper staff resource scheduling was very remarkable, resulting to a job well done.
Again, I would like to express my gratitude to Contigo HIM in providing 100% dedication in completing our scanning project. We would not hesitate to refer Contigo HIM to other organizations in need of quality services from a scanning vendor.
I look forward our continuous business relationship and wish you future success.
TCLEOSE Project Manager
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